Quick Self Troubleshooting Tips

Bear in mind everything starts with comfort. If you are comfortable diving into the computer here are some quick tips to help. Keep in mind we have links to tutorials and help pages dedicated to providing clients the tools to repair their own rigs.

Basic Troubleshooting Steps

• Restart Your Computer: Often, a simple restart can resolve many issues.

• Check Power Supply: Ensure your computer is plugged in and the power outlet is functioning.

• Inspect Cables and Connections: Look for loose or damaged cables connecting your hardware.

• Run a Virus Scan: Use antivirus software to check for malware that may be causing issues.

• Update Software and Drivers: Make sure your operating system and drivers are up to date.

Common Issues and Solutions

• Slow Performance:

  • Defragment and check your drives.

  • Close unnecessary programs running in the background.

  • Check for disk space and delete unneeded files.

  • Consider upgrading RAM if consistently slow.

• Overheating:

  • Ensure vents are not blocked; clean dust from fans and vents.

  • Use a cooling pad for laptops.

• Blue Screen of Death (BSOD):

  • Note the error message and search for solutions online.

  • Boot in Safe Mode to troubleshoot further.

Hardware Checks

• Check RAM: Reseat RAM modules or run memory diagnostic tools.

• Inspect Hard Drive: Use disk checking utilities to scan for errors.

• Test Peripherals: Disconnect and reconnect peripherals to identify faulty devices.

Software Fixes

• System Restore: Use restore points to revert to a previous state.

• Reinstall Software: Uninstall and reinstall malfunctioning applications.

• Reset Settings: Consider resetting system settings to default if issues persist.

When to Seek Professional Help

• Persistent hardware issues despite troubleshooting.

• Complex software problems that require advanced knowledge.

• Data recovery needs after a hard drive failure